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Start here
Knowledge Base
The fast, easy way to get your questions answered!
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When you open the knowledge base, you will find a list of categories, ie. Login, Technical Problems, Member Area, Bidding Issues etc.
Under each category is a series of subjects within that category.
Your time is valuable so log in here and follow the directions to find the answers to your questions.
Click here
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Still have questions?
Customer Support
Customer Service Support Ticket System.
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Open the Ticket System to Customer Service and submit a message with all the details. You will be sent an email acknowledging the receipt of your inquiry with a ticket number and a password that is unique to you. Your email address and your password will enable you to access all of your inquiries and to have a complete ticket history. We will be back to you in within 24 hours, with an answer to your question.
Click here
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Your Ticket History
Access Your Personal Ticket History.
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To login to your personal Customer Service Support Ticketing History, use your email address and your password that was sent to you with your initial ticket. Your Ticket History will appear; click on the desired ticket for a quick review of its content, reopen an already closed ticket, or continue conversation on an existing open ticket.
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